At Citilite Media Solutions, we strive to provide high-quality services that meet your expectations. However, if you are not satisfied with our services, our refund policy outlines the conditions under which refunds may be granted.

1. General Refund Policy

Refunds will be considered on a case-by-case basis. To be eligible for a refund, you must request it within [Insert Time Frame, e.g., 30 days] of the service delivery date.

2. Service-Specific Conditions

• Social Media Management: Refunds are not provided for ongoing services once the initial strategy has been implemented. However, if the service does not meet the agreed-upon deliverables, a partial refund may be considered.

• Digital Ads: Since advertising campaigns often require immediate investment, refunds are not typically provided once the ads have been launched. However, if there are discrepancies in the agreed-upon services, a review will be conducted.

• Business Strategy Consultation: If you are unsatisfied with the consultation provided, please contact us within [Insert Time Frame] for a potential refund, based on the value delivered.

3. Requesting a Refund

To initiate a refund request, please contact us at [Insert Contact Email or Phone Number] with the following information:

• Your name and contact details
• Description of the service provided
• Reason for the refund request

4. Processing Refunds

Once your request is received, we will review it and notify you of the approval or rejection of your refund within [Insert Time Frame, e.g., 14 days]. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Changes to This Refund Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes indicates acceptance of the new policy.

6. Contact Information

For any questions about this Refund Policy, please contact us at:

[citilitemediasolutions@gmail.com or +234 916 162 3013]
[Block 5A, Olufemi Ijatula Street, Greenland Estate, Lekki-Epe Expy, Lagos, Nigeria.]

Thank you for choosing Citilite Media Solutions!